We understand the purpose of empathy, and maybe even its importance in theory, but in situations that matter, we have difficulty putting ourselves in others’ shoes.
Let’s face it, employees are often not excited about attending a facilitated session. The facilitator needs to do things to infuse energy and generate participation.
The most recent Olympics provide an opportunity to celebrate a couple of amazing performances and see directly how they relate to individual performance inside a team environment. The gold medal earned by Jessie Diggins and Kikkan Randall show that focus on effort, process and team culture can bring historic results.