Jerritt, Author at True North Consultants

Tough Employee Near Retirement: Just Wait it Out?

by Jerritt | Mar 14, 2019 | Leadership | 0 comments

Problem employee nearing retirement? Why not just wait for them to go? I’ve heard this sentiment so many times. A leader describes, to minute detail, an employee’s negative impact and then says something like, “They will be retiring in two years,...

Adventure: Inspiration is All Around Us

by Jerritt | Feb 12, 2019 | Uncategorized | 0 comments

Grit. Resilience. Determination. Perseverance. When I deliver the Endurance Leadership program, I encourage attendees to substitute whatever word they like with the word endurance. While they may not be technically synonymous, I find that people connect with...

Peer Accountability: It’s Worth the Work

by Jerritt | Dec 13, 2018 | Uncategorized | 0 comments

If team members hold one another accountable in a positive and effective way that frees the leader up to focus on any of the other tasks he or she has to do.

Employee Loyalty: What can Leaders Do About It?

by Jerritt | Oct 11, 2018 | Leadership, Uncategorized | 0 comments

The research is pretty clear. Employee loyalty has decreased dramatically over the past decades. Some people point at the Millenials as the problem. I actually see them as pointing to the solution. In one recent study, among others, job satisfaction was...

Empathy is Not a Soft Skill

by Jerritt | Aug 21, 2018 | Leadership | 0 comments

We understand the purpose of empathy, and maybe even its importance in theory, but in situations that matter, we have difficulty putting ourselves in others’ shoes.